Retail Pro International awards prestigious global

“Jonathan Scutt Technical Excellence Award 2020” to CSP

August 27, 2020: Pakistan-based Computing Solutions Pvt Ltd (CSP) has won a unique honor for the country – the “Jonathan Scutt Memorial Technical Excellence Award 2020”, awarded annually to only ONE company worldwide by Retail Pro International, global leader in POS and retail management software.

This marks the first time a Pakistani company has won this award.

CSP also won the “Service Excellence Award | Middle East & Africa 2020” for the second year in a row.

Retail Pro International’s cross-platform, cross-channel Retail Pro POS and retail management software is ranked Top Retail POS in Market Share, Global Reach, Innovation, and Growth in IHL’s latest Retail Executive Advisory Program Research Study. Headquartered in Folsom, USA, the company powers around 250k POS across 130 countries.

Retail Pro’s presence in Pakistan dates to the early 2000s. Retail champions of all kinds have chosen Retail Pro as their preferred POS partner, including Sefam, Beechtree, LUMS Pepsi Dining Centre, Chase Up Shopping City, DVAGO, MedAsk (AWT), Ehad Healthcare, Meri Pharmacy, HTL Express, Vohra & Saigol, Chen One, and many more.

CSP, part of the Taar Consulting family, is one of the 100+ business & development partners of Retail Pro International across the world and serves local as well as global customers from its 24/7/365 software support centers in Lahore and Karachi, Pakistan.

Kerry Lemos, CEO of Retail Pro International, commented, “CSP lives and breathes Retail Pro. They are passionate, solution-focused, and dedicated to excellence in every deployment and beyond, with ongoing service excellence. We are proud to partner with a team of such caliber and innovation in Pakistan.”

“We are proud to partner with a team of such caliber and innovation in Pakistan.”

Kerry Lemos, CEO, Retail Pro International

Pakistan’s retail market has seen continuous growth while the West has been facing a downward trend. Earning acknowledgment of technical achievement by technology leaders like Retail Pro is a strong testament to this growth in Pakistan’s retail technology industry.

“I’d like to wholeheartedly thank our valued customers who continue to believe in us, keep us on our toes and as a result, make us shine!”

Arsalan I. Anwer, CEO, CSP

“We are greatly honoured and humbled to have received these most prestigious and coveted awards from Retail Pro International,” commented Arsalan Anwer, CEO, CSP. “I’d like to wholeheartedly thank our valued customers who continue to believe in us, keep us on our toes and as a result, make us shine! It is their trust and confidence that keeps us striving for more. The credit also goes to my team who sees these awards as yet another milestone in our journey towards establishing best practices and high standards in Pakistan as well as other developing retail markets. We are grateful to RPI for considering us worthy of two simultaneous awards of this stature. It is a clear testament of RPI’s unwavering commitment towards Pakistan.”

Bevin Manian, VP APAC & EMEA, Retail Pro International, appreciating CSP’s efforts said, “The CSP team’s dedication and innovative thinking has earned them both the award and reputation of a Partner who recognized and is making use of the limitless potential in Retail Pro Prism’s flexibility. It is a pleasure and honour to work with CSP in support of Pakistan’s growing retail sector.”

“It is a pleasure and honour to work with CSP in support of Pakistan’s growing retail sector.”

Bevin Manian, VP APAC & EMEA, Retail Pro International

About Retail Pro International

Retail Pro International (RPI) is a global leader in retail management software that is recognized world-wide for rich functionality, multi-national capabilities, and unparalleled flexibility. For over 30 years, RPI has innovated retail software solutions to help retailers optimize business operations and have more time to focus on what really matters – cultivating customer engagement and capitalizing on retail’s trends. Retail Pro is the chosen software platform for unified commerce strategy by retailers in 130 countries. To learn more, visit www.retailpro.com

Read more about these awards at 2020 Retail Pro Business Partner Awards.

We are honored to announce that the cross-platform, cross-channel POS and retail management software Retail Pro® was ranked number 1 retail mid-market POS in market share, global reach, innovation, and growth in the latest Retail Executive Advisory Program Research Study from IHL Group.

The study evaluated retail technology providers from all over the world based on relative strength, growth, direction, resilience, and market share.

“Over the years we’ve amassed a tremendous amount of primary and secondary-source data in this pursuit to assist retailers in vendor selection and to help understand the trends transforming our industry,” said Jerry Sheldon, Vice President of the IHL Group.  “The study considers primary and secondary source data to evaluate and rank on-premise and SaaS POS for retailers with chains ranging from 1 to 100 locations – representing over 9 million POS locations installed POS units worldwide.”

In this hyper-competitive context, Retail Pro holds 5.9% market share in the midmarket slice for general retail and also ranks as a top performer in IHL’s positioning map which measures vendors by innovation and market strength dimensions.

“We thrive in the highly creative and demanding environments in all major markets worldwide. Striving together with our loyal customers drives us to keep honing our technology to be more efficient, more innovative, and more adaptable to the diverse retail brands using Retail Pro worldwide.”

Kerry Lemos, CEO, Retail Pro International

As retail in emerging markets continues to expand and enterprise retailers are rearchitecting systems for unified commerce, IHL projects the POS software market will grow 53% from $3.2 billion in 2018 to $4.9 billion in 2023, implying further growth opportunity for top POS providers.

“In spite of economic condition setbacks in some markets, retail continues to advance in North America, EMEA and APAC. This presents our retail technology solution providers with an opportunity to move forward and prosper in the era of intentional innovation. These companies, ranked above all others in our study, represent a cohort of movers who push and help organizations drive growth. We congratulate the top-performers who move our industry forward.”

Greg Buzek, IHL

We are humbled at the significance of being ranked top POS at a global scale, and it is not by our efforts alone that this achievement was earned. Thus, we would like to recognize the people who work so hard every day, everywhere in the world, who are the hands, feet, minds, and retailers behind this triumph.

Our brilliant retailers who are always optimizing for more beauty and efficiency in retail experiences – and are using Retail Pro to do it.

Our forward-thinking designers, architects, engineers, and developers who create and support Retail Pro, and our dedicated team of business staff who keep the company on an upward trajectory.

Our skilled Business Partners who labor day and night to serve the 9000 retailers worldwide entrusting their operations to Retail Pro.

Our innovative Strategic and Development Partners who augment Retail Pro with the plugins and integrations they create.

All striving together for opportunities to push beyond what we thought we could do yesterday. All uniting to make retail what it is today.

THANK YOU.

CSP showcased Retail Pro Prism at the ITCN Asia 2018 held in September, 2018 in Karachi, Pakistan. The event lasted 3 days and attracted over 10,000 keen visitors from the IT industry. Here are some glimpses of our presence at the ITCN.

Post upgrade ceremony at Pepsi Dining Center – LUMS. Successfully serving nearly 5000 customers every day on Retail Pro Prism for the 3rd year now. Successfully upgraded from Prism 1.5 to 1.11!

The ceremony was graced by Mr. Faisal Kheiri, Head of IST, LUMS and Mr. Junaid, Manager Pepsi Dining Center along with their respective teams who took part in the upgrade project.

August 7, 2018: The project is in progress and here are some glimpses from the ‘Conference Room Pilot’ conducted at our offices in Lahore earlier this week.

CSP is the first Retail Pro partner in Pakistan to receive the official Retail Pro Customization Training that was held at our office in Lahore, Pakistan from 30th July to 2nd August, 2018.

A special mention was made by Retail Pro International on their social media:

A proud and energetic team is poised to take #RetailPro to the next level in helping #Pakistani #retailers sell more, save more and earn more!

Retail Pro is one of the world’s best retail management and Point of Sale software systems, featuring end-to-end retail management. In Pakistan, it is represented by CSP in our capacity as a Business Partner as well as a Development Partner.

Retail Pro International along with a number of its Business Partners participated in Seamless Retail Middleast 2018 in April, 2018. The 2-day event attracted a large audience of serious retailers from across the Middle East, Africa and South Asian regions.

The event was followed by an exclusive Retail Pro partner meet at RPI office in Dubai. Partners of the region discussed their business plans with Alexandra Frith, Director Marketing and Bevin Manian, VP Middle East & Europe, Retail Pro.

The meet was attended by our CEO, Arsalan Ijaz Anwer and our Head of Sales, Ahmar Taufique. They stressed the need for special pricing and better discounts for the Pakistani market. Retail is a growing market in Pakistan and all retailers struggle with inventory and POS issues as they grow. A few successful case studies of Retail Pro implementations in Pakistan were discussed and showcased.

In closing, Retail Pro appreciated the fact that CSP had won strategic key accounts like Chase Up Shopping City, Chen One and DVAGO in as little as 4 months of its partnership. Although young in its RP partnership, the 2 decades of retail experience that CSP brings to the table is of value to RPI.

“We see CSP as a valuable partner in the Pakistani market. Your efforts in providing Retail Pro as a viable solution to Pakistan’s retailers are highly commendable – and are recognized by RPI” said Mr Bevin Manian, VP Retail Pro while speaking at the event.

Members of the CSP team took part in the Retail Pro SysExpo held in Dubai in September, 2017. During the 8-day event, the team attended trainings on Retail Pro Prism and Retail Pro Decisions. The event was widely attended by Retail Pro partners from the Middle East, Africa, South Asia and Far East regions.

During the training and the Certification Exam, CSP emerged as the top-ranking Retail Pro Partner in the region not only in terms of the marks attained in the exam (100% & 98%) but also in terms of the hands-on experience that the team demonstrated.

The team received special mention by Ket Venethongkham, Director Retail Pro University thus enabling recognition for Pakistan and emerging as a valuable player in the Retail Pro ec0-system.

In the Retail Pro Prism Certification Exam held in Dubai, UAE in September 2017, members of the CSP team bagged highest scores (100% and 98%), making CSP the highest scoring in the region!

Ket Venethongkham, Director Retail Pro University giving special appreciation to Team CSP.

“This is what you get when you’ve been hands-on… it shows the effort and dedication of this team towards Retail Pro and its customers”, remarked Ket Venethongkham, Director Retail Pro University while giving our certificates to the team.

It is pertinent to mention here that CSP is one of the only few partners in the region and the ONLY partner in Pakistan to have hands-on implementation experience on the latest version – Retail Pro Prism. At the time of this certification exam, the team had had no prior formal training on this version and yet had successfully implemented some of the most complex and demanding projects in Pakistan such as Pepsi Dining Center, LUMS and HTL Express.

Some photos of the event:

CSP Tops Retail Pro Prism Certification Training